CuurencyFair Review: Fast and Secure Money Transfer 2024

3 stars based on 7473 reviews

CurrencyFair Review by Exchange Rate IQ

Overall rating
9 /10

Is CurrencyFair reliable to send money abroad? This is the first question hits our mind when we were trying the company to provide best CurrencyFair review to our users. And indeed it is which provides the best services to its customers with 24*7 customer assistance. The company has a competitive exchange rate which is providing services in over 150 countries.

CurrencyFair is an online peer-to-peer currency exchange and money remittance company with headquarter in Dublin, Ireland. It offers money transfer services to individuals and businesses in 18 currencies. At CurrencyFair, customers can match with another customer by using Auto-Transaction or can set the desired rate and exchange with the one who is going to opposite currency direction. It offers free multi-currency CurrencyFair wallet which has bank level security for your currency and keeps money always ready for exchange. Benefits of using CurrencyFair are:

  • Best Exchange Rate or you Can Choose Your Own Rate.
  • Low Transfer Fees.
  • Can Transfer Money for Multiple Purposes.
  • Choice of Payment Options.

Review of CurrencyFair :

CurrencyFair is an Ireland based fintech startup with offices in Australia and the UK. Recently it has been named as one of Irish Tech News’ Top 20 Companies. It was launched in the year 2009, and in the past 9 years, over 8 billion Euros are exchanged by the customers using its services.

CurrencyFair fee charge is approximately $4 or €3 for its money transferring services. It offers remittance services from the USA, Europe, Canada, Australia and New Zealand to 50+ countries. It has only one payout option, and that is the bank account. You can transfer the funds from it by associating the bank account, no matters if it is personal or business transfer. It does not have any maximum limit to transfer funds, and you can send the amount as much as you want to but have a minimum limit of $8.

It has provided a support form, where customers can post their queries, and the support staff will connect with them within 24 hours. It does not provide any contact details so customers cannot connect them directly.

It employs world-class security, so customers can stay worry free with their personal data.

Overall, we rate CurrencyFair 9 out of 10.

Pricing : How much does CurrencyFair cost?

8 /10

CurrencyFair Transfer Fees

The rates offered by CurrencyFair are highly competitive. You can choose the rate offered by it or can set your own rates and wait to be matched with other customers exchanging the opposite currency.

CurrencyFair has a fix transfer fee of €3 and on an average one needs to pay approximately 0.4% of amount exchanged. It charges 0.25% to 0.3% (depending on the currency exchanged) of the total amount when customers match each other. In case, when there is no customer matched, it makes a match for you by itself and charges approximately 0.4% to 0.6% of the amount, depending on the currency exchanged. So, overall one needs to pay in between 0.1% to 0.6% of the total amount with a fixed transfer fee. Although CurrencyFair regular transfer fees are the currency equivalent of €3, that if a new customer signs up they get 3 free transfers. You can also calculate the rates with CurrencyFair calculator which shows the live rates one will get for making the immediate transfer.

CurrencyFair Personal and Business Transfers

It offers personal and business transfer, whose details are provided under:

Description Personal Transfer Business Transfer
Minimum Amount of Transfer $8 $8
Transfer Methods Online Online, Bank account to Bank account
Transfer Speed 1-2 days 3-5 days
Transfer Fees EUR 3 EUR 3

These transfer services of CurrencyFair are not available in the US. So the residents here cannot use its facilities for making the online transfer.

CurrencyFair Exchange Rates

CurrencyFair offers competitive exchange rates where you can select a better exchange rate according to your choice and charges 0.25% or 0.3% (depending on the currency pair being exchanged) of the total amount exchanged on each side when customers match each other.

Transparency: Does CurrencyFair have any hidden fees?

8 /10

CurrencyFair Hidden Fees

There is no hidden fee when you use the services of CurrencyFair money transfer. Once you choose the currency and country, it will provide you with the details of approximate fees. The further fee will get updated as you enter the amount and other details. The total amount you need to pay will be shown on the transaction page and not a single penny more.

CurrencyFair Transfer Tracking Details

When it comes to transparency, CurrencyFair peer to peer transfer has not provided ant tracking transaction page. One needs to ask with the support team on their query page regarding the same. But you should note that CurrencyFair provides email services for transaction tracking.


Transfer Speed: How long does it take to send money through CurrencyFair?

8/10

CurrencyFair money transfer has a variable transaction speed depending on the currency and country. You can also check the CurrencyFair Process Time here. The company tries to send the money as fast as possible but it sometimes also depends on the banks through which the customer is sending funds. If customers need to send money quickest, they should transact in the morning, as most of the banks have a cut-off time in the afternoon. So the transfers done after the cut-off time will take place on the following day.

Before commencing transfer, one should note that personal transfer takes approximately 1-2 days while business transfers take more time with up to 3-5 working days. There is a single pay-in option available in the company, and that is the bank account. Click here for CurrencyFair login and start your transactions now.

Coverage: How many Countries & Currencies does CurrencyFair support?

8/10

With CurrencyFair, one can send money from Australia, Europe, Canada and New Zealand to more than 50 countries in the 19 currencies. Following are the currencies in which CurrencyFair supports transactions:

Currencies Supported by CurrencyFair

Australian Dollar Canadian Dollar New Zealand Dollar
Polish Zloty Czech Koruna South African Rand
Danish Krone Swedish Krona Euro
Swiss Franc Great Britain Pound UAE Dirham
Hungarian Forint US Dollars Norwegian Krone

Recently, it has launched its transfer services in Singaporean Dollar (SGD), so, customers can send money from Singapore also now with CurrencyFair. The recipients can receive money from Singapore to Australia, United Arab Emirates, South Africa, Hong Kong, UK, USA, Canada, etc.

Countries having CurrencyFair Facilities

Some of the major countries where you can transfer money through CurrencyFair in the above-listed currencies are provided in the table below:

United Kingdom United States UAE Thailand Switzerland
Qatar Spain Sri Lanka South Africa India
China Canada Brazil Costa Rica Bhutan
Australia Ireland Sweden Saudi Arabia Oman and more

CurrencyFair also allows currency transfer for the following purposes:

  • Inexpensive transfer for international students.
  • Property owners who want to paid loans.
  • Overseas workers who want to send money regularly to the family.
  • Non-emergency transfers, which can take up to 7 working days.
  • Business transfers, paying overseas salaries, receiving payments, etc.

Besides all these transfer services, there are many areas in which CurrencyFair can grow. It has recently started providing its services from the US and one can send USD to 50+ countries. This will help it to become one of the major player in the money remittance industry.

CurrencyFair Promo Codes & Offers

All Countries
3 Free Transfers for New Customers
Hong Kong to All Countries
3 Months Unlimited Free Transfer From Hong-Kong

CurrencyFair Transfer Process

How does CurrencyFair Work?

  1. Go to the website of CurrencyFair and click on “Get Started Now” in the mid of home page.

  2. Select the type of account, either Personal or Business.

  3. If you have a personal account, you can also signup with your Facebook account. If you have a business account, enter the email and create a password.

  4. Provide all your personal and contact details.

  5. You need to prove your identity by submitting any of your legal documents.

  6. Enter the bank details.

  7. Enter the bank and personal details of the recipient.

  8. Enter the amount you want to send through CurrencyFair.

  9. Double-check the details of the recipient and send the money.

  10. It will provide you with a reference number through which you can track your transaction.

User experience of CurrencyFair

8/10

CurrencyFair is a highly responsive website. Once you enter the amount that you want to send at CurrencyFair Rate convert, you will get the details of currency in which you want to convert without a click. User sign up is also very easy, and one can also make an account through Facebook login. All you need to do is to select if the transfer is for personal purpose or business purpose. It also offers Android App and iOS App to its users, which will help them to transfer money from wherever they are. You can compare the CurrencyFair rates and bank rates for money transfer without login or sign up into the app. This helps the customers to know which company is offering them the best rates and they need not make an account on every website. You can download CurrencyFair app here:

When it comes to customer satisfaction, then CurrencyFair limits to online assistance only, where you need to fill their contact form.

They have 24/7 assistance as they have an office in Australia that handles queries when their Dublin office is closed.

CurrencyFair contact number:
Dublin: +353 (0) 1 526 8411 (11 pm Sun - 6 pm Fri IST)
Australia: +61 (0) 282 798 642 (8 am Mon - 3 am Sat EST)
UK: +44 (0) 203 3089353 (11 pm Sun - 6 pm Fri GMT)

When we talk about the payment convenience, CurrencyFair doesn’t accept debit or credit card, and it takes funds from bank account only. So, those who hold crypto currencies, money market securities, etc., could not transfer money through CurrencyFair. Currently, CurrencyFair accepts debit cards which are issued by the banks in the Republic of Ireland and in the name of an Irish resident.

For user experience, we rate CurrencyFair 8 out of 10. We would have given higher score to CurrencyFair if customers have a clear knowledge of their transaction with it and review process.

Security : Is CurrencyFair Safe?

10/10

The Central Bank of Ireland is regulating the company for its business in Ireland. The Australian Securities and Investments Commission (ASIC) regulates the business of CurrencyFair in Australia. It uses 256-bit encryption via SSL from VeriSign for providing a secure connection.

It held all the customers’ accounts separately and increased security by Two-Factor Authentication. It will combine the password of your account with any of the things whose possession is only with you, for example, mobile phone. It will send a code on the mobile number whenever you try to login or send money.

It also provides 6-digit CurrencyFair PIN which customers need to enter when they want to login or to start any transaction. We believe this security is equivalent to many banks and it deserves 10 out of 10 in this category.


Transfer Type And Modes

Pay In Options

Bank

Pay Out Options

Bank

Service Mode

 Online

Exchange Rate Type

Fixed

CurrencyFair FAQ's

CurrencyFair Vs TransferWise: Which is better?

CurrencyFair and TransferWise both offer competitive exchange rates to the users which is significantly better than big banks. TransferWise offers real mid-market exchange rates while CurrencyFair offers 'peer-to-peer' exchange rates and many times help customers to beat existing exchange rates. 

On the basis of ease of use, you can transfer money from a bank account, debit and credit card from TransferWise while CurrencyFair only accepts bank account transfers. You can use a debit card in CurrencyFair which are issued by the Irish government. On the basis of security, CurrencyFair and TransferWise both are secured by SSL security certificates to encrypt your login credentials and all other communications.

Discuss this question

Can I transfer funds using debit and credit card on CurrencyFair?

The company does not accept any type of credit card. You can transfer funds using debit card, but that must have been issued by the banks in the Republic of Ireland and in the name of an Irish resident. So, there is only one payout option available with CurrencyFair and that is bank account.

Discuss this question

How can I get a CurrencyFair account?

Signing up for a CurrencyFair account is free and straightforward, and anyone can have one in a matter of minutes. All you have to do is visit their website and choose to sign up with your Facebook account or fill up new login details. If you sign up through Facebook, you get direct access, and you can start using the service much faster. If you fill up new information, on the other hand, you will need to confirm your email first before you can proceed.

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How does CurrencyFair Works?

If you make transfer through CurrencyFair, then your amount will first transfer to a local company account, where it will try to find you a best match available in the opposite currency. When it will find the match, your amount will be transferred to the recipient’s account. It offer two types of exchange, these are, “Quick Trade” and “Market Place”.

In quick trade, you transfer the funds at the available price and the amount will available to the recipient in next 1-2 working days, while in market place transfer, it takes longer time as you can select the rate you want to transfer the funds. And when the match is available in opposite currency, your amount will be transferred.

It charges a small amount of flat fee on the transfers, i.e., about €3 from your Currencyfair account to a bank account. But if you have multiple currencies in your CurrencyFair account, you can select the currency which is offering the best deal.

Discuss this question

In CurrencyFair how long do transfers take?

It may take 1-2 days if you are transferring funds to developing countries for CurrencyFair. However, if you are transferring funds to any underdeveloped country, it might take approximately 5-7 working days.

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What if I enter the wrong details when sending money?

Typos can happen to anyone, even the most careful people, especially when in a hurry. If you have entered the wrong details and you have initiated the transaction, you can quickly contact the customer care support by emailing them through support@currencyfair.com or directly by calling them on +353 1 526 8411.

Discuss this question

How long does it take to send money with CurrencyFair?

Sending money with currency fair may take about three days for the transaction to complete. That is because processing sent money takes approximately one to two days while money received can take up to a day before it can be available in your CurrencyFair account. It is, however, good to know that services are much faster during the morning hours when banks are more active as much banks only have up to midday to process CurrencyFair transactions for pick-up and transfer.

Discuss this question

Is it safe to send money with CurrencyFair?

CurrencyFair is a legally registered limited company in Australia, and it is regulated by the central bank of Ireland and ASIC. That means it has been approved to be legitimate and 100% reliable for users. However, you will need to play your part to ensure the security of your account by ensuring that you don’t share your details with the wrong people.

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CurrencyFair User Reviews and Ratings

reviews powered by trustpilot

Simple, cheap and easy.

Review published ago

Simple, easy to use and much cheaper than a high street bank.

by Dave Mason

Simple, cheap and easy.

Review published ago

Simple, easy to use and much cheaper than a high street bank.

by Dave Mason

Reliable and Fast Money Transfer

Review published ago

Transactions are transferred very quickly. Fee charged is a low rate

by Pam Harris

Reliable and Fast Money Transfer

Review published ago

Transactions are transferred very quickly. Fee charged is a low rate

by Pam Harris

Simple, quick and good value and customer service.

Review published ago

The process of exchanging money is easy and quick. The very occasional problems have been explained and sorted out on the phone by a very efficient and friendly agent. I have been using Currency Fair regularly since 2011.

by George Nowacki

Simple, quick and good value and customer service.

Review published ago

The process of exchanging money is easy and quick. The very occasional problems have been explained and sorted out on the phone by a very efficient and friendly agent. I have been using Currency Fair regularly since 2011.

by George Nowacki

I had a little problem with the money I…

Review published ago

I had a little problem with the money I sent for exchange, but on contacting CurrencyFair they helped me solve it and dealt with it immediately. I would highly recommend this company.

by Yvonne

I had a little problem with the money I…

Review published ago

I had a little problem with the money I sent for exchange, but on contacting CurrencyFair they helped me solve it and dealt with it immediately. I would highly recommend this company.

by Yvonne

I was always very happy with…

Review published ago

I was always very happy with CurrencyFair but response times have become significantly longer during the last 12-18 months if anything goes wrong

by Dirk Richter

It seems I have been very lucky…my…

Review published ago

It seems I have been very lucky…my monthly transfer was due today bu I received an email from cf two days ago informing me of a change of some sort that I had to comply with…I checked my account and there were no messages, so I thought I’d try a tester of £10. It’s still pending and I’ve not received it. I’ve been with cf for some ten years without any issues but something has happened and it’s not right to mess with people’s money…I’m glad it’s only £10…otherwise I’d be really worried as others are here…I’ll either do a straight transfer from my bank or check out others, e.g. Wise.

by Michael Jennings

A relatively uncostly method of transferring money abroad.

Review published ago

CurrencyFair gives me a relatively uncostly method of transferring money from Belgium to England. I have homes in both countries. I am sometimes a little confused by the differences in the timing of the arrival of the transfers that I make but overall my experience has been good and I shall continue to use CurrencyFair, which saves me excessive bank charges.

by Richard Condon from Belgium

Easy to use

Review published ago

I use Currency Fair to transfer money to family abroad and find it very easy to use.

by Rosaleen

Their bank account details have changed…

Review published ago

Their bank account details have changed , so sent money to the old account and still waiting for a reply. No one ever answers the phone at this company. The customer service used to be excellent but is now poor. I’ve been using them for ten years but now it’s maybe time to change.

by C.Price

I don't like the new system

Review published ago

I don't like the new system. I have £4000 pending on my sterling account for about 2 months and I cannot delete it as it says it has expired - but it is still showing.

by Patricia Hollywood

I contacted CF on the 4th April via…

Review published ago

I contacted CF on the 4th April via email regarding difficulties logging into my account due to not receiving a text verification code. To date I have still not received a response other than a holding email. Further the change in bank details for CF is very confusing. I have followed the process and get through to my U.K. bank account but do not have the CF bank details to exchange funds. I have been a customer of CF for many years and apart from the above I have been very happy with the service

by Yvette

Currency Fair’s Australian Arm Hit With Fraud Allegations

Review published ago

I’ve used Currency Fair without any problem since 2007, and it’s been great. But sadly, CF has displayed a pop up message since Feb2024 stating that transfers from Australia currently aren’t possible, and today I’ve seen this headline in ‘The Australian’ newspaper dated 22 April 2024 saying, ‘CurrencyFair’s Australian arm hit with fraud allegations,’ and the first line of the article says, ‘The Central Bank of Ireland is threatening to suspend CurrencyFair’s payment services for 12 months, in a further hit to the foreign exchange network as it battles alleged fraud and regulatory scrutiny in Australia…’ I can’t read the rest of the article because it’s behind a paywall.

by Lovesagoodshirt

Intransparente Kostenstruktur

Review published ago

Wir sind über Monito auf CurrencyFair aufmekrsam geworden. Da es gut bewertet wurde und auch als preiswerte angezeigt würde haben wir uns einen Account angelegt. Dies ging problemlos. Wir haben dann testweise erst einmal nur 100 EUR von Deutschland nach Peru auf ein USD Konto gesendet. In Peru gibt es sowohl USD als auch Soles Konten. CurrencyFair zeigte uns an, dass für unsere 100 EUR ca. 107 USD ankommen sollten. Da dies ein sehr fairer Kurs war haben wir das Geld an eine deutsche IBAN überwiesen. Allerdings sind dann auf dem Account in Peru nur 81.24 USD eingezahlt worden, dazu von der lokalen Bank nocheinmal 25 USD Gebühr für den Transfer angezogen. Am Ende wurde also aus unseren 100 EUR gerade mal 56.24 USD beim Emfänger. Das ist ein schlechter Witz von den 107 USD ist dieser Wert weit entfernt. Der Support schrieb nur zurück, dies ist aufgrund zusätzliche Bankgebühren der Fall. Wenn dies so einfach ist, warum wurde dann darauf nicht hingewiesen? Ich kann daher von dem Unternehmen nur abraten. Gut war nur das der Transfer innerhalb von 48 Stunden passierte. Wir haben parallel auch Remitly getestet. Dort kam auf den USD cent genau die versprochene Summe an und dies in weniger als 8 Stunden. In Zukunft nutzen wir also die Konkurrenz.

by Chris

My transfer was delayed by a week for…

Review published ago

My transfer was delayed by a week for an unknown reason. I had to call the support line after a week to resolve the issue and still don’t know what the problem was.

by Sabrina McDonnell

Great service

Review published ago

Was able to speak to someone and understand exactly what was needed to resolve my issue.

by Paulo Schmetzer

Overall happy with it.

Review published ago

I have been using CurrencyFair for many years now. Overall I am quite happy with the service. My only suggestion is that sometime the SMS MFA doesn’t always work so it can be difficult to sign in at times. I recently switched to google Authenticator and now it’s much easier to sign in. Would be 5 stars if they could fix this issue with the SMS not sending out when it’s supposed to during sign-in.

by Jason Perno

A payment was held back for 5 days.

Review published ago

A payment was held back for 5 days. Long waits to get to speak to someone. No co ordination between staff - no management of a case Promises to sort out the problem - but nothing done After 5 days an apology - but a worrying and stressful experience. It used to be an excellent company - but sadly no longer and I would not recommend

by C ANDERS

Transfer was processed swiftly

Review published ago

Transfer was processed swiftly, but I would prefer to do the exchange when markets are better for my self. 2 Months in a row the exchange came down a few days before and improved again within a week after exchange.

by Petrus Du Plooy

Used to be good

Review published ago

Used to be good but not anymore

by daniel cahill

Usual very prompt service

Review published ago

Usual very prompt service

by Alan Lovejoy
show more >>

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CurrencyFair Company & Contact Info

Address:- Colm House, 91 Pembroke Rd, Ballsbridge, Co. Dublin, Ireland
Email:- [email protected]
Phone:- +353 1 526 8411
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